Key Qualities

August 15, 2009  |  Best Practices

Pharmacists should be in a unique covenant with patients. What would you say is the difference between the relationship of a flight attendant and a passenger versus the relationship of a pharmacist and a patient?

The major differences are: the pharmacist-patient relationship is personal, professional, and discreet, and should result in a lasting bond as compared to a period in time provided while on an airplane where the relationship ends when one disembarks from the airplane.

Besides wanting their prescription filled correctly, patients want respect, recognition, and a sense of significance, but most of all they want their pharmacist to be available, friendly, and caring. Caring is an essential element of being a “good pharmacist,” and is “one of the preconditions for building an effective therapeutic alliance with patients.”

The “Good Pharmacist” is available for your group or professional meetings!

If you would like a presentation (1 hour) or an interactive seminar (2-3 hours) for your group or professional meeting, please contact William N. Kelly at or calling him at: (770) 855-5571.

Pricing is based on many factors including your budget.